As an outsourcing company, you will probably encounter the task of managing a remote team that is working across different locations and time zones. While remote work has many benefits, managing and motivating a remote team can be a big challenge, as it needs to be done in a way that satisfies both employees’ needs and business goals.
In this post, we’ll discuss some of the best practices and tips for managing and motivating a remote team in an outsourcing context.
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Establish healthy relationships between team members.
Managing remote teams will not get completed at the same level as in the office, so before hiring an IT outsourcing company, you should define details like knowledge, experience, and communication skills.
Also, you can ask your remote team to present their portfolio relevant to your business goals, as the more understanding you have for your outsourcing partner, the easier it will be to manage remote teams effectively. It’s important to set up work-from-home guidelines and call between certain hours.
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Maintain transparency and honesty.
The relationship between a manager and employees should be healthy when it comes to honesty and transparency. Team members should feel comfortable expressing their concerns and questioning anything related to business operations.
On the other hand, employees should also be truthful to their manager, and a communication gap shouldn’t exist between them. A lot of problems would be easily solved if the manager-employee relationship is open and honest.
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Ensure regular communication.
Establishing clear communication protocols and expectations from the start is key to the success of all remote teams. This includes setting regular virtual check-ins and having a clear understanding of each team member’s responsibilities.
Also, it would help if you had casual conversations about employees’ day, struggles, and hobbies so they feel more comfortable, as communication with remote employees can maintain a harmonious environment within the team.
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Provide proper management tools.
Your remote team needs the right tools and resources to do its job effectively. There are many different tools available for collaboration, communication, project management, and time tracking, that can be very useful for managing your remote outsourcing team. Some of them include Trello, Microsoft Teams, Jira, and KonarkPro.
In addition, it’s important to invest in training and development opportunities to ensure members of the team stay up to date with the latest trends and best practices.
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Set reasonable deadlines and limited tasks.
Don’t overcrowd your team members with unlimited tasks, rather give them a couple of tasks with deadlines that they can complete in a day. Putting too much pressure on employees with an overload of work can downgrade the quality of work and make them lose motivation and focus.
You should set expectations beforehand so that the employees can finish their tasks within the given timeline. Keep in mind that providing reasonable deadlines helps them stay on track.
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Provide regular and clear feedback.
Regular feedback is highly beneficial for remote workers, as it indicates how they are performing and what they should improve. You can secure this through regular check-ins, virtual performance evaluations, and constructive criticism. Providing regular and clear feedback can help build trust and help your team stay engaged and motivated.
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Reward hard work.
Recognizing and rewarding your team’s hard work can motivate them to continue performing at a high level. There are various ways you could credit remote employees’ achievements, such as bonuses, promotions, and opportunities for professional growth.
You can also encourage team members to share and celebrate their successes and achievements with the rest of the team.
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Lead by example.
Your role as a leader is to set an example for your remote team, which includes demonstrating strong work ethics, participating in communication and collaboration, and being open and transparent with your employees. Your team is more likely to be engaged and motivated if they can see you working hard and leading by example.
Conclusion
Managing and motivating a remote team in an outsourcing context can be a challenge, but with the right tools and the right approach, it is possible to build and maintain a successful and productive team. It includes keeping team members motivated and happy so they can deliver good quality work and perform at their best, which can be done by establishing healthy relationships, maintaining honesty and transparency, ensuring regular communication, providing the right tools, setting reasonable deadlines and limited tasks, providing regular and clear feedback, rewarding hard work, and leading by example.
Hiring a fully remote team is a great opportunity to keep your costs down, and at Value Shore, we understand the challenges of managing and motivating a remote team. If you’re looking for an outsourcing partner that can provide you with the best outsourcing solutions and support, contact us today to learn more about our services.
Resources:
https://agiletech.vn/tips-successfully-manage-outsourced-remote-team/
https://ic-marketing.rs/managing-and-motivating-a-remote-team-in-an-outsourcing-context/
https://www.konarkpro.com/blog/managing-an-outsourced-remote-team.html
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