IT support outsourcing to a third-party provider brings numerous benefits, including reduced costs, access to a specialized workforce, and the possibility to scale operations up or down as required. It also enables organizations to focus on more important projects and revenue-generating programs by eliminating daily disruptions and technological issues. However, certain challenges can come with outsourcing, and the ability to manage them determines if a company can be successful in outsourcing IT support.     Challenges of IT Support Outsourcing   Lack of Experience with Remote Teams   Challenge: Working remotely is becoming increasingly common in today’s business world, and

Women in IT (Information Technology) have been underrepresented for years, just like in many other business fields. However, in recent times, the situation has been changing for the better, and many women are now taking up roles in the IT industry, which was once considered a male-dominated field. This change is not only positive for the industry itself but also for the entire society. Serbia, like many other countries, has historically had a lower representation of women in IT, but the situation has been steadily improving. According to a survey conducted in 2019 by the Serbian IT association (JISA), women